PRIVACY POLICY

Last updated: 17.04.2025

At Fursmetics.eu, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information in compliance with the General Data Protection Regulation (GDPR).

1. Who we are

Fursmetics is a brand offering safe and science-based grooming solutions for pets.
Website: https://www.fursmetics.eu/
Data Controller: SIA ElizaBuild

2. What data we collect

We may collect and process the following personal data:

• Identity and contact information (name, email, shipping address, phone number)

• Order and payment details (via secure third-party providers)

• Technical data (IP address, browser type, device info)

• Usage data (page visits, click behavior via cookies)

3. Why we collect your data

We process your personal data to:

• Process and deliver your orders

• Provide customer service and respond to inquiries

• Improve our website and services

• Send occasional updates or offers (only with consent)

4. Legal basis for processing

We process data based on:

• Performance of a contract (e.g. fulfilling orders)

• Your consent (e.g. newsletter subscriptions)

• Legal obligations (e.g. bookkeeping)

• Legitimate interest (e.g. website analytics)

5. How we protect your data

We use appropriate technical and organizational measures to protect your data, including:

• SSL encryption

• Access control and regular backups

• Secure third-party service providers (e.g. payment processors)

6. Data sharing

We do not sell or rent your data. Your data may be shared with:

• Payment providers (e.g. Paysera, Stripe, PayPal)

• Shipping companies

• IT service providers (e.g. website hosting)

All third parties are GDPR-compliant.

7. Your rights under GDPR

You have the right to:

• Access your personal data

• Rectify incorrect or incomplete data

• Request deletion ("right to be forgotten")

• Restrict or object to processing

• Data portability

• Withdraw consent at any time

To exercise these rights, contact us at: info@fursmetics.eu

8. Retention period

We retain your data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law (e.g. tax records).